30 | Ask the Expert: Delegate, Part 1 - Looking to Hire a Virtual Assistant? How Tracy Harwood Grew her VA Business on Word of Mouth
In this weeks episode Heather interviews Tracy Harwood, the founder and owner of Rock Solid Assistants about how to best delegate in order to scale your business. Tracy opens up about how she started working full time as a nurse, then became a VA, and finally ended up helping pair entrepreneurs with virtual assistants. Tracy looks for more than just skills and abilities in her VA's. She looks for people with heart and who demonstrate a high level of proactivity. This sets her team apart. Join them as they discuss the challenges that come with building a business and how to leverage delegating and do it well.
Episode Highlights:
・Tracy shares her story and how she had to trust in God as He lead her to start this company
・Scarcity mentality and imposter syndrome can be detrimental, how do you overcome that?
・ When you take the focus off you and put it on what God has asked you to do, God is going to take you places you could never imagine
・Rock Solid's story of growth to over 100 teams and 80 VAs
・Tracy looks for heart and proactivity as she hires VA’s
・Rock Solid doesn’t just provide quality VA’s they provide partners, only 10% of applicants make it through the interview process and get hired
・Most of her business comes from personal recommendation; the biggest foundations connections you can make are from word of mouth
・Trust is so important in delegation
・You have to know your expectations, if you don’t know them it’s hard to delegate
・Ask yourself what do I expect from my new teammate?
・Don’t give away the things you love and feel called to do
・Trust until you’ve been proven that you can’t
・Do what you enjoy doing; delegate the rest
Episode Resources/References:
・Rock Solid Virtual Assistants
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